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Grow repeat orders · Loyalty & rewards

Spend. Earn points. Unlock free food.

Every dollar a guest spends — in-store, online, or at the kiosk — earns loyalty points automatically. Points cash in for free gift cards. Gift cards buy free food. A clean, transparent loop your guests actually understand.

Included at $0/month with Labrador Payments · No multi-year lock-in

Capabilities

What you get.

💵

Spend dollars, earn points

Every dollar a guest spends — dine-in, online, catering, kiosk — earns them points automatically. No cards to punch, no codes to enter.

🎁

Points unlock free gift cards

Tiers you control: 500 pts → $10 gift card · 1,000 pts → $25 gift card · 2,500 pts → $50 gift card. Guests always see the next reward on the horizon.

🍕

Gift cards = free food

Redeem the gift card in-store, online, or at the kiosk — same as any other. The loop is obvious: spend, earn, eat free.

📲

Zero-friction enrollment

Guest gives their mobile number at the POS or checkout. Account created. No app, no signup form, no plastic card to lose.

📊

Program ROI visible

Live dashboard: loyalty-member revenue vs. non-member, avg check lift, cost of rewards issued, ROI. Prove the value every month.

Every channel counts

Points earn and gift cards redeem equally across POS, online ordering, kiosk, and catering — one unified ledger per guest.

The loop your guests actually understand.

Simple, transparent, additive — no "1.3 points per visit tier 2 on Tuesdays" nonsense.

💵
Spend
Every dollar on any channel earns 10 points automatically.
🎁
Earn gift cards
500 pts = $10 · 1,000 = $25 · 2,500 = $50. Physical or digital.
🍕
Free food
Redeem at the counter, online, or at the kiosk — any channel.

Tier thresholds and point rates fully configurable in the dashboard.

By the numbers

Built to move the needle.

+41%
Repeat visit frequency
+28%
Avg. member check
0
Apps to download
<30s
Enrollment time
Part of the stack

Plays nicely with the rest of Labrador.

This isn't a bolt-on. It's built to share one menu, one guest list, and one dashboard with the other twelve systems.

  • Points earned on every POS, online, and kiosk order
  • Reward redemption at the POS in a single tap
  • SMS sends perks, updates, and win-back offers
  • Guest segments built automatically by loyalty tier
  • Program analytics appear in the same dashboard as sales
16
systems, one login
Everything integrated by default.
Questions, answered

Loyalty FAQ

No. Enrollment is just their mobile number at the POS or online checkout. Points accrue automatically with every dollar spent. Less friction = more enrollment.

When they hit a tier (e.g. 500 pts), the gift card is issued automatically to their account and balance shows up in the POS, online checkout, and kiosk. They can also request a physical gift card be printed and mailed.

Yes. Default is 10 points per dollar with gift card tiers at 500 / 1,000 / 2,500 points. You can change both numbers and add new tiers — we give you the math in the dashboard so you always know the program's cost as a % of sales.

Supported. Points can be shared across all locations (brand-wide) or scoped per-location depending on your structure.

Loyalty is always-on (every dollar earns). Custom Offers are event-driven ("spend $50 get 15% off"). They stack: a guest can redeem loyalty gift cards AND a custom offer on the same order.

Per-guest daily caps, gift card expiration windows, and manager approvals on high-value redemptions keep the program clean.

Opening soon?

Your best friend is packed and ready.

See loyalty in action, alongside the rest of the Labrador stack — live, in 15 minutes.